COVID-19 info & resources

See our Food Security page

See our Mental Health resources page

If you need help with rent due to the effects of COVID-19 and have dependent children, we can help you access rent assistance through the Rapid Relief Fund. Please contact us for more information .

Some helpful links on the Government response

• Supports and information from the BC Government 
• Support for individuals from the Government of Canada
• EI support benefit Justin Trudeau has unveiled new repackaging of EI support to help Canadians affected by coronavirus.
• Provincial update on support for renters BC is introducing a new temporary rental supplement, halting evictions and freezing rents, among other actions.
• A plain language resource for people in need of government support created by a Carleton University professor
• Call 1-888-COVID19 (1-888-268-4319) for the latest on travel recommendations and social distancing, as well as support and resources from the provincial and federal government. You can also send a text to 604-630-0300.
• Call 2-1-1 or visit bc211.ca if you are a senior needing support, or if you’re a volunteer who is able to provide support.
• Visit the federal government’s webpage for information on federal support for individuals and businesses.
• For the provincial health officer’s orders, notices and guidance, visit: www.gov.bc.ca/phoguidance
• For information, including financial, child care and education supports, travel, transportation and essential service information, visit: www.gov.bc.ca/covid19 Or call  1 888 COVID19 (1 888 268-4319) between 7:30 a.m. and 8 p.m. (Pacific time), seven days a week

Symptoms & healthcare

• Anyone who is concerned that they may have been exposed to, or is experiencing symptoms of COVID-19, should contact their health-care provider, or call 8-1-1.
• You can also call 1-888-COVID-19 or text 604-630-0300 for details, advice, and further information on the virus.
• COVID-19 Symptom Self-Assessment Tool
• COVID-19 self-assessment app, which includes details about where, when and how to be tested, can be downloaded here: https://bc.thrive.health/
• More information: BC Centre for Disease Control, Island Health.
• If you are experiencing stress, anxiety or depression, the Province has published a useful document to help you cope with these difficult moments.
• To learn where, when and how people with symptoms can be tested, visit: http://www.bccdc.ca/health-info/diseases-conditions/covid-19/testing
• For information on how returning travellers can submit self-isolation plans, visit: https://gov.bc.ca/returningtravellers